Senior Conversion Analyst - Amsterdam

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Senior Conversion Analyst - Amsterdam 

You are curious how things work from end to start? You like to test your ideas and make decisions based on data rather than gut feeling? Then you might be the perfect addition to our Conversion Team!

FULL-TIME · AMSTERDAM

We - Takeaway.com - are the leading online food-delivery platform in continental Europe and are looking for a Senior Conversion Analyst to join our Conversion Team

You figure out how the user navigates our web and app applications, find the pain points and help erase them. A/B testing is one of the methods you use to collect quantitative data. You know that data does not just fall from the sky (or from a tracking script) so you are savvy enough to identify, track, and manipulate the data you need to optimize the user experience and increase results through all marketing channels and platforms.

The role

  • Improve the implementation of general and event tracking in web and apps

  • Help other departments understand and use the data we collect, set up dashboards and improve data quality where needed

  • Conduct qualitative and quantitative research, starting from the data collection phase
  • Based on new insights, propose improvements and help others put them into action
  • Create and analyse A/B Tests for testing new features and design changes, the final goal is to test everything;
  • Assist in the implementation and optimisation of a Tag Management System for the Takeaway platforms.


A day in the life of 

Before everyone is in you check the conversions rate of yesterday, you check if anything unusual can be observed. You verify the running A/B Tests and take the proper action required. Together with the Conversion Team decide what each one will do today. Today you analyse the customer funnel you have set up the week before, you find qualitative insights to understand the reason why the exit rate is so high in in stage 4 of the funnel. You share these insights with the Online Marketing team to help them optimise their campaigns. Next, you answer questions from the apps team about how customers are using their user accounts, so you have to help them set up some event tracking. You finish your day by building a simple A/B Test that might increase the SEO landing pages, with a little luck you can set this one live the next day when a peer has reviewed it. 


Your profile

  • You have at least 5 years experience with Google Analytics, Coremetrics, Webtrends or similar tools
  • Experience with APP channel tracking tools would be an asset;
  • You have a background in A/B Testing, you know how to evaluate and calculate significance
  • You are an ambassador of data driven decision making. And know how to challenge your colleagues to use data and testing to optimize
  • You have been working together with marketing departments responsible for channels like SEA and SEO. You know how to assist them with insights from the digital analytics platform and help them optimize their channels
  • You know how to get a deeper understanding of the customer journey and how to improve the experience to optimize the business results
  • You have experience in collecting data in web and mobile applications
  • Familiarity with SQL and dashboarding software like Tableau would be a plus
  • You relish working in a team and enjoy collaborating and sharing knowledge with your peers


Team

You are part of the Conversion Team which has the goal to understand the customer better than he/she knows him/herself. Their path leads them from tracking to analysis to testing their findings using A/B Testing. They are the drivers of data driven optimization within the different development and marketing teams. The team works in an agile way using KANBAN. The team is split between the offices in Amsterdam and Berlin, they have daily calls and visit each other from time to time in the other offices.

What we offer

  • The freedom to go where no one in our company has gone before
  • Work in a fast-growing company
  • Being part of a young, professional and international team
  • A competitive salary
  • Custom workstations/laptops (Mac/Linux/PC)
  • Opportunity to join native language courses
  • Awesome team events
  • Free drinks and fruits and several sporty benefits

Takeaway.com is the leading food ordering website in Continental Europe, with a proven business model that provides an effective revenue stream for restaurants and convenience for consumers. Headquartered in Amsterdam and with established operations in 9 countries across Europe and Vietnam, our business has grown rapidly in recent years. With almost 50 million orders and double-digit growth we are the fastest growing player in many markets  and still see a lot of untapped potential.

Are you ready to join?

Privacy Statement: Your data will be used by Takeaway.com Group B.V. for the sole purpose of processing your job application. All data are treated confidentially according to Dutch law on data protection and privacy. By submitting your application, you agree that your data may be processed by group companies of the Takeaway.com Group and by third parties (other than Takeaway.com Group B.V.) that are instructed by Takeway.com Group B.V. to ensure the technical deployment, delivery and maintenance of the online application tool. For the sole purpose of processing your application, your data will be stored and processed in a database managed by Takeaway.com Group B.V.

After finishing the application process, Takeaway.com Group B.V. will delete your data within 4 weeks after termination of the application process, unless you have given your consent to contact you for future job offers, we will then delete your data within 1 year after the termination of the employment process. For further information regarding your data and to object to any future data processing you may contact us via security-concerns@takeaway.com.

Please also refer to our general privacy statement.