Deskside Support Engineer (m/f)

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Deskside Support Engineer (m/f)

We - Lieferando.de and Takeaway.com - are one of the leading online food-delivery platforms in Europe and are looking for a English and German speaking Deskside Support Engineer to join our multinational and multicultural technology division.

FULL-TIME · BERLIN

A day in the life of...

You start your day with the first visitor at your desk while you still take off your jacket: "Can you please help me, I deleted the internet?". Of course you can, you're a Sysadmin. After restoring the Chrome Desktop Icon, you resume your day by monitoring various network devices. It's the mid of the month, so you check on the new employees, create accounts and order indestructible hardware (spoiler alert: nothing is indestructible). After lunch break with your colleagues, you continue with your latest project: a faster way of deploying software to our 500+ Windows clients. At the end of the day, you're about to leave, when suddenly a panicked supervisor comes to you: "all phones are ringing at the same time, can you help?" Of course you can, you're a Sysadmin.

The role

  • Usermanagement (Active Directory and various cloud systems)
  • Network monitoring (Switches, Wifi Accesspoints, Firewalls)
  • Ordermanagement & Inventarisation
  • Installation & configuration of Microsoft Windows-, Apple macOS- & Linux-based Operation systems
  • Mobile device management (iOS / Android)
  • VoIP server administration (Asterisk-based)
  • IT Helpdesk

Your profile

  • Profound knowledge of Microsoft Server 2012 R2 and its features (ADS, DNS, DHCP, DFS).
  • Deep knowledge of managing various client systems, from Microsoft Windows 10, over Apple macOS to a colorful bouquet of Linux distributions.
  • Experience in maintaining networking equipment (firewalls, routers, wifi access points)
  • Administration of VMWare VSphere environment
  • Capable of configuring and monitoring of backup systems
  • Experiences in managing inhouse, linux-based Callcenter system (VoIP, Ticket system)
  • Provide technical support for both hardware and software issues to end users
  • Knowledge in cloud systems (Google GSuite; Amazon Web Services, MS Office 365, Gitlab, Github)
  • Worked with Jira as ticketing system
  • Ability to describe technical information in easy-to-understand terms
  • Setting up user accounts and retrieving information including passwords and account user names
  • You speak both German and English at least at level CEF B2

What we offer

  • The freedom to go where no one in our company has gone before
  • Work in a fast-growing company
  • Being part of a young, professional and international team           
  • A competitive salary
  • Custom work stations/laptops (Mac/Linux/PC)
  • Internal as well as external schoolings and conferences
  • Awesome team events                   
  • Free drinks and fruits and several sporty benefits

Takeaway.com is the leading food ordering website in Continental Europe, with a proven business model that provides an effective revenue stream for restaurants and convenience for consumers. Headquartered in Amsterdam and with established operations in 9 countries across Europe and Vietnam, our business has grown rapidly in recent years. With almost 50 million orders and double-digit growth we are the fastest growing player in many markets  and still see a lot of untapped potential.

Are you ready to join?

Privacy Statement: Your data will be used by yd. yourdelivery GmbH for the sole purpose of processing your application. All data are treated confidentially according to German law on data protection and privacy. By submitting your application, you agree that your data may be processed by third parties (other than yd. yourdelivery GmbH) that are instructed by yd. yourdelivery GmbH to ensure the technical deployment, delivery and maintenance of this online application tool. For the sole purpose of processing your application, your data will be stored and processed in a database managed by Takeaway.com BV (parent company of yd. yourdelivery GmbH). After finishing the application process, yd. yourdelivery GmbH will delete your data within six months. For further information regarding your data and to object to any future data processing you may contact us via jobs@lieferando.de.

Please also refer to our general privacy statement.