CRM Specialist

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CRM Specialist

 Are you that rare breed of data-driven CRM professional who knows how to create value for both the customer as well as the business? Do you have a passion for offering the right content, at the perfect time via the most relevant channel? Are you ready to be part of a fast growing and highly motivated CRM team? Read on!

FULL-TIME · AMSTERDAM

What you will be doing:

  • Analyse consumer data and campaigns to enhance your customer understanding and derive insightful finding for future initiatives;
  • Develop data driven strategies to retain customers and develop customer lifetime value;
  • Develop intelligent campaign journeys and exciting content to trigger our customers purchase behaviour;
  • Execute complex CRM campaign and evaluate to continuously improve campaign performance;
  • Coordinate between different stakeholders and responsible teams from planning to execution of customer reactivation and campaigns (email/push);
  • Support other marketing departments, such as brand marketing or partner proposition team, to strengthen their campaigns through the CRM channels.

Your profile:

  • A Bachelor/Academic degree in Business/Marketing or related field;
  • At least two years of working experience in a similar e-commerce role;
  • Excellent understanding of email and push marketing concepts and metrics;
  • A sound understanding of data and segmentation methodologies;
  • You have preferably worked in a data driven environment, you have strong analytical skills and experience making data driven decisions;
  • Expertise with at least one enterprise-level ESP such as Salesforce Marketing Cloud (ExactTarget), Oracle Responsys, IBM Watson (Silverpop) or Marketo;
  • Strong understanding of email best practices, metrics and associated KPI's;
  • Fluent in English, but it would be great if you know German and or Dutch as well.

  • Bonus: HTML knowledge, AMP Script knowledge or Basis SQL knowledge.

What we offer:

  • Work in a fast-growing and international company;
  • Being part of a new, young, professional and international team;
  • A competitive salary including 8% holiday allowance; 
  • Pension plan 50% paid by Takeaway.com;
  • 25 holidays a year on a full-time basis;
  • An office location within the heart of Amsterdam, an amazing view and awesome team events;
  • Internal as well as external schoolings and conferences. 

Takeaway.com is the leading food ordering website in Continental Europe, with a proven business model that provides an effective revenue stream for restaurants and convenience for consumers. Headquartered in Amsterdam and with established operations in 9 countries across Europe and Vietnam, our business has grown rapidly in recent years. With almost 50 million orders and double-digit growth we are the fastest growing player in many markets  and still see a lot of untapped potential.

Are you ready to take the challenge?

Privacy Statement: Your data will be used by Takeaway.com Group B.V. for the sole purpose of processing your job application. All data are treated confidentially according to Dutch law on data protection and privacy. By submitting your application, you agree that your data may be processed by group companies of the Takeaway.com Group and by third parties (other than Takeaway.com Group B.V.) that are instructed by Takeway.com Group B.V. to ensure the technical deployment, delivery and maintenance of the online application tool. For the sole purpose of processing your application, your data will be stored and processed in a database managed by Takeaway.com Group B.V.

After finishing the application process, Takeaway.com Group B.V. will delete your data within 4 weeks after termination of the application process, unless you have given your consent to contact you for future job offers, we will then delete your data within 1 year after the termination of the employment process. For further information regarding your data and to object to any future data processing you may contact us via security-concerns@takeaway.com.

Please also refer to our general privacy statement.