CRM Specialist

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CRM Specialist

 Are you that rare breed of data-driven CRM professional who knows how to create value for both the customer as well as the business? Do you have a passion for offering the right content, at the perfect time via the most relevant channel? Are you ready to be part of a fast growing and highly motivated CRM team? Read on!


What you will be doing:

  • Analyse consumer data and campaigns to enhance your customer understanding and derive insightful finding for future initiatives;
  • Develop data driven strategies to retain customers and develop customer lifetime value;
  • Develop intelligent campaign journeys and exciting content to trigger our customers purchase behaviour;
  • Execute complex CRM campaign and evaluate to continuously improve campaign performance;
  • Coordinate between different stakeholders and responsible teams from planning to execution of customer reactivation and campaigns (email/push);
  • Support other marketing departments, such as brand marketing or partner proposition team, to strengthen their campaigns through the CRM channels.

Your profile:

  • A Bachelor/Academic degree in Business/Marketing or related field;
  • At least two years of working experience in a similar e-commerce role;
  • Excellent understanding of email and push marketing concepts and metrics;
  • A sound understanding of data and segmentation methodologies;
  • You have preferably worked in a data driven environment, you have strong analytical skills and experience making data driven decisions;
  • Expertise with at least one enterprise-level ESP such as Salesforce Marketing Cloud (ExactTarget), Oracle Responsys, IBM Watson (Silverpop) or Marketo;
  • Strong understanding of email best practices, metrics and associated KPI's;
  • Fluent in English, but it would be great if you know German and or Dutch as well.

  • Bonus: HTML knowledge, AMP Script knowledge or Basis SQL knowledge.

What we offer:

  • Work in a fast-growing and international company;
  • Being part of a new, young, professional and international team;
  • A competitive salary including 8% holiday allowance; 
  • Pension plan 50% paid by;
  • 25 holidays a year on a full-time basis;
  • An office location within the heart of Amsterdam, an amazing view and awesome team events;
  • Internal as well as external schoolings and conferences. is the leading food ordering website in Continental Europe, with a proven business model that provides an effective revenue stream for restaurants and convenience for consumers. Headquartered in Amsterdam and with established operations in 9 countries across Europe and Vietnam, our business has grown rapidly in recent years. With almost 50 million orders and double-digit growth we are the fastest growing player in many markets  and still see a lot of untapped potential.

Are you ready to take the challenge?

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